Question 1

How are artworks packaged and shipped?

Accepted Answer

Every work is wrapped in acid-free glassine. Works on paper travel in rigid flat mailers, large canvases in heavy-duty tubes, and every parcel is sent with fully tracked courier delivery.

Question 2

How much does tracked shipping cost?

Accepted Answer

Shipping is paid by the customer and calculated by delivery zone: €7 within the Netherlands and €15 in the rest of the EU. Every parcel is tracked. Shipping is free on all orders of €200 or more in both zones.

Question 3

How long does delivery take, and do you ship outside the EU?

Accepted Answer

Originals and prints are usually prepared within 3–4 business days after payment. After dispatch, estimated delivery is 1–3 business days in the Netherlands and 4–7 business days in the rest of the EU. These are estimates, not guarantees. Outside-EU delivery is available by inquiry only; contact Giorgia for a shipping quote. Any applicable customs duties and import taxes are paid by the recipient.

Question 4

How do I care for a cyanotype?

Accepted Answer

Cyanotypes are handcrafted with sunlight and iron salts. To keep the blue deep and vivid, avoid hanging the work in continuous harsh direct sunlight, and use UV-protective glass when framing.

Question 5

Can I return an artwork?

Accepted Answer

Consumers can notify withdrawal from an online purchase of standard originals or prints within 14 days of receipt and have another 14 days to send the return. You pay change-of-mind return shipping. Use Cancel an online purchase, the model form on Shipping & Returns or any clear statement. Personalised works are excluded only where the legal exception applies; your rights for damaged, defective or incorrect goods remain unaffected.

Question 6

Do you take bespoke commissions?

Accepted Answer

Giorgia accepts commission inquiries as studio availability allows. Share your preferred dimensions, medium and ideas. Specifications, price, production time and delivery arrangements are agreed individually before work begins.

Question 7

What are the limited edition prints?

Accepted Answer

A limited edition has a fixed number of prints, unlike an open edition. Each print’s page shows its paper, sizes, edition size and availability, and specifies whether it is hand-signed and numbered.

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